Frequently asked Questions
Q) Do we get unlimited photos?
A) Yes. With every package the “fun” is unlimited.
Q) What do you mean by unlimited photos?
A) The only limitation is the length of the event and how fast your guests can get in and out of the booth and pose for a few pictures.
Q) How fast do the photos print out?
A) After a photo session is over the printer will produce a full color photo strip in about 8 – 10 seconds.
Q) Are the photos of high quality?
A) Yes, the combination of our dye sublimation printer and digital camera provides you with extremely high quality photos. All prints have a matte finish and according to the manufacturer should last 100 years.
Q) Is the photo booth easy to use?
A) The photo booth is VERY easy to use. Just follow the easy instructions on the touch screen monitor located inside the booth. Your pictures are taken and displayed briefly inside the booth, and then photo strips are available outside of the booth in a matter of seconds.
Q) How many people can fit in the photo booth?
A) Well, frankly it depends on the size of the people, but normally we can accommodate 10 people.
Q) How big is your photo booth?
A) The interior dimensions are 6 feet wide, by 6 feet deep, and 7 feet tall.
Q) Why is the booth so large?
A) So You can have more than 2 or 3 people in a photo session. Our spacious booth allows for great group shots.
Q) Is the photo booth wheelchair accessible?
A) Yes, our Photo Booths are designed with this in mind! The entrance to the Photo Booth is more than sufficient to accommodate a wheelchair or special need situation.
Q) What does the Photo Booth look like?
A) Our Photo Booth comes in basic black so that it can blend into any décor.
Q) How long does it take to set up the photo booth?
A) It usually takes about 45 minutes. We arrive 1 1/2 hours early to make sure there is plenty of time.
Q) Can the photo booth be setup outside?
A) Absolutely, our booth functions properly both inside and outside.
Q) Does the rental price include set up and delivery or is that extra?
A) Our rental charge includes delivery, set up, and breakdown for no extra fee.
Q) Is there an attendant with the photo booth for the entire time?
A) Yes. Our professional and friendly attendants stay with the photo booth and help guests with any questions. They will monitor the booth constantly to insure it’s running properly.
Q) Do you provide props?
A) Yes, we bring dozens of props with every Photo Booth rental. This includes colored hats, boas, fake mustaches and glasses, etc.
Q) How long should I rent the photo booth for?
A) It depends on how long your event is and how many people are attending. To ensure that everyone gets a chance to use your Smiles on 3 Photo Booth you should plan on at least 2 hours for every 150 guests. In most cases our clients rent the photo booth for 2 to 4 hours.
Q) Do you provide a copy of our images on disk?
A) Absolutely, depending upon the package you purchase. Our clients are provided with a flash drive or a CD containing all the photos from the event. These are typically sent out a few days after the event.
Q) Can you do strips or different print layouts?
A) Yes. We have several options of strips or post card style layouts.
Q) Can I choose what the message says on the bottom of the prints?
A) Absolutely! Our graphic designer will design a “logo” and we’ll send it to you prior to the event to make sure you like it.
Q) Do you need anything from me on the day of the event?
A) We need a standard power outlet within 15 feet of where the photo booth will be, and level ground to set up on.
Q) What areas do you cover?
A) Our home base is located in Salt Lake City. We cover from Ogden to Provo, and Tooele to Park City for no additional fee. However, we cover all areas of Utah, from Logan to St. George. If your event is outside our regularly serviced area, you can still rent a photo booth from Smiles on 3? There may be a small traveling charge. Please call and we can discuss any applicable fee, if there is one.
Q) When do you recommend we reserve the Photo Booth?
A) Our rule of thumb is the earlier the better. We are often booked months in advance, so if you want to guarantee availability for your special occasion, call us sooner rather than later. However, don’t hesitate to call with as little as a few days notice, we can probably make arrangements to accommodate you. On occasion, we have even been able to accommodate "same day" events.
Q) How do I reserve a booth?
A) You may either email us at email@example.com or call us at 801-598-8827 to book a reservation.
Q) Do you accept credit cards?
A) Yes. We accept VISA, Master Card, Discover and American Express.
Q) Do you need a deposit to reserve the photo booth?
A) Yes. We require a $200 deposit to book your event. The remaining balance is not due until the time of service.
Q) Is the deposit refundable?
A) Yes. If we receive notice of cancellation at least 30 days prior to the event you will receive a full refund.
Q) What if I need to change dates?
A) There is no charge to change the date (subject to date availability) if we are given at least 30 days notice.
Q) Why are your rates less expensive than your competitors?
A) Because we are a family business and own our photo booths, our costs are lower. This in no way means we sacrifice quality – our high quality cameras and printers produce detailed, vibrant and clear photos.
Q) Are you licensed and insured?
A) Absolutely, we have a business license to do business in Utah, and more insurance than you will ever need. Many venues will require this in order to setup on site.
Q) What if there is a mechanical failure during the event?
A) Our on-site hosts are professional and work fast to remedy any unforeseen problem. We guarantee that our Photo Booths will be running at least 80% of the time. If the unit were to not functioning for an extended period of time we will give a pro-rated refund. This has never happened before and we don’t anticipate that it will in the future. We bring two cameras, printers, and computers to each event - just in case we have a mechanical failure.